Pup Scrub & Groom

Please take a moment to carefully read and understand the terms outlined in this waiver. By signing this agreement, you acknowledge that you have comprehensively reviewed and accepted the conditions specified herein. Your safety, as well as that of your pet, is our utmost priority, and this waiver helps us ensure the safest environment for all.

Use at Your Own Risk: The dog-wash and grooming stations are provided for your convenience. Users assume all risks associated with washing and grooming their pets using these facilities.

Supervision Required: Always supervise your dog during the washing process. Owners are solely responsible for their pet's behavior and safety.

Health and Hygiene: This facility is designed for healthy dogs to ensure a safe and clean environment for all our guests. If your dog is experiencing any medical conditions, such as skin infections, fleas, kennel cough, or other contagious illnesses, or if they have special needs, we strongly recommend consulting your veterinarian before using our services. At Pup Scrub & Groom, the well-being of every pet is our priority, and we appreciate your cooperation in maintaining a healthy space for all. A $20 sanitation fee will apply to services for pets with fleas or ticks. In cases of severe infestation, we may request that the pet be removed from our facilities immediately.

Equipment Caution: Be mindful of the equipment and surroundings. Follow instructions carefully to avoid injury to yourself or your pet.

Cleanliness Responsibility: Though we take care of cleaning each station after use, pet owners are expected to be respectful of the facility’s common areas and clean up after themselves and their pets if bathroom or vomiting accidents occur. This includes any area outside of our facilities, such as a parking lot, sidewalk, or grassy areas on the premises of this location. Pup Scrub & Groom will have extra cleaning supplies, such as waste bags, paper towels, and waste bins, should the need arise.

Allergies and Sensitivities: Users should be aware of any allergies or sensitivities their dog may have to the grooming products provided. Use products at your discretion.

Liability Release: By using this dog-wash and grooming service, users agree to release the facility from any liability for injuries, damages, or issues that may occur during or after the washing process while the pet is under owner supervision.

Professional Wash: Our staff is trained to care for pets of all breeds and sizes, with safety as our top priority during washing and other services. However, if your pet is unable to be safely bathed without risk of harm to itself or our personnel, we reserve the right to decline service.

Pet Grooming Services: Our professional groomers are experienced and trained; however, customers should understand that grooming procedures may carry some inherent risks. Despite our best efforts, certain grooming activities may cause stress or discomfort to pets. A thorough consultation is required before grooming begins, during which the groomer and pet owner will agree on the specific services to be provided. No grooming will proceed until the owner agrees to the terms discussed in the consultation. For severely matted pets, there will be a $15 fee applied for the first 30 minutes of the dematting process and a $1 every minute after that.

Pet Vaccinations: Owners are responsible for pet vaccinations to be up to date and are responsible and liable for any harm or danger an unvaccinated pet may cause.

Social Media Recording Disclaimer

By entering our facility and participating in our services, you acknowledge and agree to the possibility of photography, video, and audio recordings being captured for promotional purposes, including but not limited to social media platforms (e.g., Instagram, Facebook, TikTok) and marketing materials. These recordings may feature you, your pet, or other customers in the background.

Consent to Use: By signing this waiver, you grant Pup Scrub & Groom and affiliated parties’ permission to use, reproduce, and distribute any photographs or video/audio recordings taken during your visit, without compensation or further approval. This includes, but is not limited to, promotional content for social media, advertising, and our website.

Opt-Out Option: If you prefer not to be recorded or featured in any content, please inform a staff member upon arrival. We will make every effort to respect your privacy and exclude you from any media captured during your visit.

Third-Party Recording: Please be aware that other customers may be recording or photographing their pets during their visit. While we cannot control the actions of third parties, we encourage everyone to be respectful of others’ privacy.

Pet Recordings: You acknowledge that your pet may be recorded or photographed during services (e.g., grooming, washing) for promotional use and agree to this as part of the service experience.

Thank you,

Pup Scrub & Groom Family